Returns

Returns

We want customers to feel confident ordering from Riptide Workshop. If an item is not right, contact us with your order number and we will guide you through the returns process.

Return condition

Returned items should be unused, complete and in their original packaging unless the item is faulty or damaged.

Faulty or damaged items

If your order arrives damaged or faulty, contact us with photos and your order number so we can help quickly.

Before returning an item

Please contact us before sending anything back so we can confirm the correct return route and details for your order.